Frequently Asked Questions
Start here for any questions you may have before contacting us.
How much will a new website cost me?
Great question. But not an easy question to answer. Every design we create is different. And every business has a problem that needs solved. Start with our General Web Design Pricing below.
How do I download VIP themes?
You need to be a member (we call it a VIP) of our website in order to download VIP only themes. Join to start downloading!
Can I get a refund on my VIP membership?
We offer a No Questions Asked 14-day money back gurantee. Anything beyond that would need to be cancelled at your discretion, and there are no refunds beyond the 14 days.
Can I upgrade my Monthly membership to Yearly?
Yes! And we will even upgrade you at a pro-rated price! Just contact our support team and we’ll make sure that we’ll upgrade you without any problems.
What does your creation process look like?
- You contact us
- We have a FREE consultation
- We provide you an estimate
- We create a schedule
- We go over billing details
- Initial Development begins
- Testing begins
- We go over any Revisions
- You launch your website
Can I update Divi when using one of your Child Themes?
Yes! This typically does not have any impact on our Child Themes. But, if for whatever reason it does (which we honestly doubt will ever happen) then you can always open a support ticket with us.
Do you provide support after purchasing a theme?
For our Yearly VIP members, we will assist in the installation of your Divi Child Theme if you need help. Once you are up and running, we do not offer any additional support.
Do you offer Maintenance Plans? If so, what is included?
We do offer maintenance plans, which we call Website Care Plans. You as a business probably have better things to worry about than website up time, plugin and theme updates, downtimes, tracking customer usage data and updating content.
This is where our Website Care Plan comes in handy. For a small flat fee you get peace of mind knowing 15+ years of experience in the industry has you covered every step of the way. Forget managing and updating your website. Focus on what matters: Your business.
- VPS Web Hosting via Digital Ocean, Vultr or Cloudways, which includes 1 GB of RAM, 1 CPU, 25 GB SSD disk and 1TB transfer
- Hosted Email (email@example.com) through Rackspace
- Transactional Email through Mailgun
- Google Analytics reports and dashboards
Need more server resources? No problem, upgrade your RAM, CPU, Storage or Transfer Rate at any time.
All of the above is included and that’s just the tip of the iceberg. Contact us today to get a customized Proposal for your website!
General Web Design Pricing at DiviCode
These are the general price ranges we group particular websites into.
Landing Page - $1,000 - $1,900
A landing page is a standalone web page distinct from your main website that has been designed for a single focused objective. Many landing pages have a distinct objective to sell a product or service and may not have any global navigation to tie it to your primary website. The main reason for this is to limit the options available to your visitors, helping to guide them toward your intended conversion goal. Another common use for a landing page is for a single page website. For example many small business and churches do not have much content to share and may not need multiple pages. In cases like this a one page website may be all you need.
Basic Website - $1,900 - $6,400
The most common type of websites we build are small 10-20 page websites that act as an online brochure with some additional functionality such as calendars, custom forms, sliders and blogs. It will serve to help brand and market your company, showcase your products and services and inspire sales as a lead generating tool. All our sites use the latest standards to allow your site to look the same on nearly every computer/device.
Mid Size Website - $6,400 - $19,000
These websites usually consist of many pages and custom functionality not found in the standard WordPress CMS. Many membership and real estate listing sites can be created within this price range depending upon the level of functionality and design. Although these sites do have custom design work, more expensive elements like CMLS Membership functions and restricted pages will affect pricing.
Advanced - $19,000 - $60,000
There are some websites that simply require months of planning, research, consulting, database design and implementation, software development and integration, site quality assurance and testing. An example of this type of website is a Government/Municipal type website or a large University/College type website. Here’s a few factors to consider that change the cost of a website:
- Tighter timelines
- More meetings
- More people involved
- More exacting content specifications
- More pages of content to port over or account for
- Additional security concerns
- Governmental or other requirements/regulations must be adhered to.
E-Commerce - $3,900 - $80,000
Basically an ecommerce site is like a normal website but with a lot of added functionality and third party services such as merchant accounts and SSL Certificates. But the prices can vary greatly depending on the number of products, integration with 3rd party services and custom functionality required for the shop. For basic e-commerce websites, our pricing starts at $3,900 and scales up from there. Generally most of our clients with e-commerce needs, also need guidance, education, and set up with the following:
- SSL selection, purchase
- Merchant Account Setup
- Payment Processor Setup
- Shipping Setup – Including coordination/setup of accounts
- Transactional Email
Advanced Mockups - $700+
Usually we agree on a direction and we design it along the way based on our initial discussion. If you require a mockup to approve in advance, we charge $700 for a homepage mockup, then, $210 for first inner page, and $84 per page after that. Each hour of revisions is $150 per hour. We will include these additional charges in the estimate if requested.
Smaller Budget? - $29 - $900
We know that many non-profits and home based businesses do not have the budget for a custom web design. So we have invested thousands of dollars and hundreds of hours on our pre-made WordPress templates so that you can still have a great website. Just select from one of our pre-made templates and choose from a variety of packages available to you from basic setup to entering in all your content and adding some additional customization. Our template packages range from $29 to $900 so you will be able to find something that works for you.
General Logo Design Pricing at DiviCode
These are the general price ranges we group particular logo designs into.
Simple - $200
Our logo designs start at $200. This includes a simple design that is typically a logo with a well-defined company name and mark. Intricate patterns and complex lettering may increase the price of the logo. The definition of simple will vary from person to person, which is why it is important to find a designer who works with their customers throughout the design process such as ourselves.
You will receive at least two concepts and two rounds of changes if you should need them.
Intermediate - $400 - $700
A logo design with intricate patterns and fonts typically costs twice as much as a simple design, so expect to pay at least $400. The higher price tag typically comes with extras, including up to 10 original logo designs to choose from and unlimited changes until you are pleased with the results. A reputable company will provide custom concepts for business cards, envelopes and letterheads as well. You should also expect to receive a minimum of three concepts for each type of stationery.
Bottom line: Spending more gets you more bang for your buck in the way of creative talent and additional design services. Expect a sophisticated logo, saved in a variety of formats for your print and online branding needs.
Complex - $1,000+
If you’ve been in business for a while, and you’re ready to invest in the perfect, custom logo for the long-term, then it’s time to step up your game. Investing upwards of $1,000 will get you a team of dedicated designers with the knowledge and expertise to develop a powerful, creative logo with just the right blend of shapes, colors and typography. You’ll also get a higher level of specialty branding services requiring art direction and long hours spent at the drawing table. A reputable company will provide you with full ownership of your logo design, including all the files, fonts and color codes.
Bottom line: This investment delivers more illustrative, complex logos with custom artwork and the right look and feel for your business.